Last updated: October 18, 2026

BellEvent Rentals is a party and event rental company in Ferndale, Washington. This policy explains what we collect when you use belleventrentals.com, request a quote, or rent from us, and what we do with it. We collect only what we need to quote, deliver and pick up your rental.

1. What We Collect

What you give us when you request a quote, book, call or email:

your name, phone number and email address;
the event address (where we deliver), event date and times;
event details you choose to share, such as guest count, ground type, gate width, or venue rules;
what you enter in the event planner: your answers (guests, date, ground, style), any question you type into the ask box, and, if you ask us to call you back, your name, phone number and the plan you built;
payment details when you pay. Card numbers go straight to the card processor that runs our payment link; we never see or store them.

What your browser sends automatically when you visit the site:

your IP address, browser and device type;
the pages you view and how you arrived (for example, from a Google search);
cookies (see §5).

We don’t knowingly collect information from children under 13, and the site is not meant for them.

2. Why We Use It

To prepare your quote, confirm your order, and set the delivery fee for your address.
To deliver, set up and collect your rental, and to contact you about timing, weather or access on the day.
To take payment, and to keep records for taxes and accounting.
To answer your questions and resolve any problem with an order.
To understand which pages help people, so we can improve the site.

3. Messages from Us

We’ll email, text or call you about your quote, your order, or a call-back you asked for in the planner.

We don’t sell or rent your personal information. We share it only with the services that help us run the business, and only what each one needs:

Our website (WordPress): quote and call-back requests sent from the site are stored on our website so we can answer them (see §6).
Booqable: our rental booking system. Confirmed orders, and bookings made through its checkout, are stored there.
Our card processor: processes card payments through our payment link.
Venmo: if you choose to pay by Venmo, Venmo processes that payment under its own privacy policy.
Google: Google Analytics counts visits and shows which pages are used, using its own cookies (see §5). The map and review rating on our pages also come from Google.
Cloudflare Turnstile: checks that our forms are sent by a person, not a bot. It looks at your browser and connection, not at what you type.
Our email delivery service: sends the confirmation emails for your requests, and our replies.
Our website host and email provider: they store the site and our mail.

We may also share information when the law requires it, to protect our rights or equipment (for example, a stolen-equipment report under our rental terms), or if the business is ever sold, in which case this policy continues to apply.

5. Cookies and Your Device

Cookies are small files your browser stores. We don’t use advertising cookies. We use:

Analytics cookies from Google Analytics, which count visits and show which pages are used. They don’t tell us who you are.
Cookies set by services on our pages, such as the Google map and Cloudflare Turnstile, under their own privacy policies.

You can block or delete cookies in your browser settings. The site still works, and your request list is kept in local storage (see below).

Saved on your device. The site also keeps a few things in your browser’s local storage, so they are still there when you come back: the items in your quote request, the rental days you picked, items you saved as favorites, items you viewed recently, the event date, town and guest count you searched with, your event planner answers and plan, and the color you chose for a linen or item. These stay on your device. They are not sent to us unless you send a quote request or press "call me back". To clear them, clear this site’s data in your browser settings.

6. How Long We Keep It

Order and payment records: as long as tax and accounting rules require.
Quote and call-back requests stored on our website that never became orders: deleted 24 months after the event date.
Analytics data: kept for 14 months, then deleted by Google Analytics.

7. How We Protect It

The site uses an encrypted connection (HTTPS). Only people who need your details to handle your order can see them. No system is perfectly secure, but we take reasonable steps and use well-known providers.

8. Your Choices

You can ask us to:

send you a copy of the information we hold about you;
correct anything that’s wrong;
delete your information, unless we have to keep it (for example, records of a paid order).

Email info@belleventrentals.com or call (360) 991-3929. We’ll confirm the request comes from you before acting on it.

9. Changes

If we change this policy, we’ll change the "Last updated" date at the top of this page.

10. Contact

BellEvent Rentals, Ferndale, Washington

Email: info@belleventrentals.com

Phone: (360) 991-3929 (Monday to Saturday, 9 am to 5 pm)

11. Event Planner

The "plan my event" planner works out a starter list from your answers. Nothing you enter is sent to us unless you press "call me back" or send the plan as a quote request.

Questions typed into the ask box are answered on the page and are not sent to us.

Privacy Policy